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FAQs
 
Ordering, Shipping and Delivery

How do I place my order?

You can place your order using our secure website, or by calling us at 206.859.9591.

When do I place my order?

Your order should be placed by Wednesday for delivery on Sunday.

What is the minimum I can order?

The minimum order for delivery is $40 per week plus tax.

Is there a delivery charge?

Yes, due to the soaring gas prices, we have implemented $3.99 delivery fee per order effective April 1, 2008.

Where do you deliver?

We currently deliver to addresses in Seattle, Shoreline, Edmonds, Bellevue, Redmond, Kirkland, Bothell, and Sammamish.  We plan to expand our service area soon.  If you are not sure if we can deliver to you, please contact us with questions.

Is there a deposit for the insulated cooler bags?

Yes, there is a one-time $20 deposit for the insulated cooler bags.  We cannot process your order if you do not include the deposit.  This deposit will be refunded if you decide to discontinue your service with us.
 
How are meals packed and delivered?

All Turmeric ‘n More meals are carefully packed in tightly sealed, individually labeled plastic containers, then delivered in insulated cooler bags with ice packs by our delivery staff.  The food containers we provide are recyclable, and if you don’t plan on reusing them, please return them so that we may do our part in conserving our environment.

Which day is the delivery?

Your meals are delivered every Sunday evening for orders placed by Wednesday.

Is there a delivery time slot?

Due to order volume, we keep a wide window between 2 pm to 8pm on Sundays.  It depends on where your location falls in our delivery route.

Do I need to be home to receive the meals?

No.  Our delivery staff will leave the insulated bag for you at your door.  Please leave the previous week’s cooler bag and ice packs for our delivery staff to pick up at the time of delivery.

Why do you need my cell phone number?

If the delivery person has any urgent questions during delivery, we need your cellular number to alleviate the problem.

What if I loose the ice packs?

Please replace all ice packs by the next delivery.

Upon discontinuation of the service, how do I return the insulated bag and get my refund?

Either mail it in or visit our kitchen in lower Queen Anne in downtown Seattle to drop it off.  We will mail your refund check as soon as we get the bag back.  In either case, give us a call for appropriate instructions.

About Our Meals

How are Turmeric ‘n More meals prepared?

All of our meals are prepared and cooked by our professionally trained staff at our kitchen in Seattle, Washington.  We use freshly ground spices, the leanest high quality 100% halal meat, fresh vegetables, and whole grains in our dishes.  No packaged spices or preservatives are added to any of our dishes.

What is halal meat?

Meat cut according to strict Islamic dietary laws is considered halal.  As part of the process, the blood of the animal is completely drained from the body, thus decreasing the chances of harmful bacteria surviving.

What about the fat content in the meals?

We do not use heavy cream or ghee (clarified butter) in any of our dishes.

Are any preservatives used in the meals?

We do not use any preservatives or store bought spice blends in our dishes.

How many servings are in each meal?

Each serving of our dishes is enough for one adult.  You can order serving amounts according to the size of your family or group.

How do I reheat the meals at home when I receive them?

The meals can be reheated in the microwave in the plastic containers they arrive in.

If I heat a meal and then don’t eat it all right away, can I store the leftovers in the refrigerator?

Yes, as long as you store them in a covered plastic container, your leftovers can be used again.

 

 

 

 

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